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Comprehensive Guide to Reap the Benefits of RPO for your Business

7 Minute Read
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The recent pandemic and the accompanying downturn have forced many companies to scale down their workforce. As unemployment rates continue to rise, many businesses continue to hire or find alternate solutions. While the benefits of recruitment process outsourcing (RPO) have been known for a long time, more organizations now realize the benefits of hiring offshore recruitment service partner. The demand for RPO service providers is on the rise.

The changing economic conditions have made most business owners and management realize the need for a new talent acquisition model. Businesses now seek models that are flexible, scalable, and cost-effective. And this is where recruitment outsourcing companies offering RPO services make so much more sense for small to large enterprises that are focused on growth.

How Does RPO Work?

An RPO provider like QX RPO Solutions combines the benefits of dedicated recruiters, best practices in hiring, and technology solutions to transform your business’ talent acquisition function. RPO solutions are developed to align your hiring managers. The solutions drive the end-to-end recruitment process covering everything, including:

  • Forecasting
  • Sourcing
  • Evaluating
  • Hiring
  • Onboarding
  • Reporting

Reporting and analysis involve the use of advanced technology, KPIs, and cutting-edge expertise. The development of well-defined processes and in-depth specialization helps in reducing time-to-hire, cost-per-hire, and employee turnover. On the other hand, offshore recruitment agencies help in significantly improving quality of hire, scalability, and reporting, resulting in higher ROI compared to the traditional form of recruiting.

Adopting the right RPO model for your organization depends on the type of service you will need. RPO providers typically offer a wide range of models, and the engagements are mostly dependent on your company’s needs.

Types of RPO Services

The advantage of adopting RPO is that it can be fully customized to your company’s specific hiring needs and goals. At the same time, you can hand over your complete recruiting needs to an RPO partner.

Different offshore recruitment agencies can have their unique range of service offerings. However, you can expect the following range of services from a typical RPO service provider.

Analysis & Planning

Before your provider develops your RPO plan, they will conduct a comprehensive analysis of your business. This will involve an evaluation of your organization’s:

  • Strengths
  • Weaknesses
  • Challenges

Such analysis is a must-have to create the benchmarks on which the plan can be developed. When the provider has assesses your existing hiring process, they will build a strategic recruiting plan that will improve your company’s recruitment process. It will help you find high-quality talent as and when your organization will need it.

Sourcing & Finding High-Quality Talent

When it comes to finding high-quality talent for your company, it requires much more than just to follow the traditional approach. When it comes to recruitment outsourcing companies that provide RPO services, they will use innovative and more effective ways of finding matching talent for both current and future open positions in your company:

  • Candidate sourcing
  • Marketing that includes writing job descriptions
  • Candidate outreach services
  • Candidate follow-up and care
  • Screening and conducting interviews
  • Coordinating and scheduling
  • Conducting reference and background checks

Training Hiring Manager

Effective recruitment requires much more than finding high-quality candidates. In-house hiring managers have a significant role to play in the recruitment process. They must ensure that all the new hires are the perfect fit for both the unfilled position and your company’s culture.

However, not every hiring manager is fully adept in conducting proper interviews. Part of an RPO partner’s services can include training in-house hiring managers in:

  • Conducting appropriate interviews
  • Asking the right questions
  • Not asking the wrong questions
  • Assessing the value of the interviewees

The experts also manage expectations from hiring managers and ensure that the requirement processes keep running in a streamlined manner.

Access to Higher Quality Recruitment Technologies

Reputed offshore recruitment services can provide you access to higher quality recruiting technologies, without the need to make costly investments. The applications help your business with a wide range of activities, including the following:

  • Managing open positions
  • Running recruitment marketing campaigns
  • Managing candidates
  • Supporting hiring managers

These software programs keep track of the correspondence with candidates, the recruitment efforts, managing interview schedules, ranking candidates, and keeping your hiring managers in the know.

Building Employer Brand

In order to attract the highest-quality candidates, it is important to build a strong employer brand. This has become even more important in the current online culture, where candidates can readily interact with your brand.

Some of the steps your recruitment outsourcing companies can take to help build and maintain a positive employer brand can include:

  • Maintaining your career site
  • Developing outstanding job descriptions
  • Providing excellent candidate care

Providing Recruiting Analytics

When it comes to the recruiting process, the eventual goal is to hire high-quality candidates. For the long-term success of quality hiring, it is vital to keep track of everything in the recruiting function. The right offshore recruitment process outsourcing service providers have strategies and technologies in place that focus on analyzing all aspects of your recruitment process – from time-to-fill to cost-per-hire to retention rates and everything in between. Effective analytics plays a crucial strategy in making improvements and ensuring the success of your recruitment function.

When Should You Hire an RPO?

Now that you have an understanding of how an RPO service like QX RPO Solutions works and what types of services they provide, you must want to determine whether your company needs the service or not.

So what are the reasons you should consider hiring the services of offshore recruitment services than handling the process in-house?

You Identify the Need for Higher-Quality Talent

If you hire people who are critical to your business’ success, you must consider RPO. If you identify a lack of great quality in your existing talent, it is again an important reason to consider hiring specialized offshore recruitment agencies. RPO will help your company find high-quality talent for open positions from the very beginning. The process will also make the process of hiring better and more streamlined.  This will further facilitate the sourcing and hiring of highest-quality candidates in the future.

Your HR Team Needs Support

Many organizations will have HR teams that get stretched thin with so much work that they relax their hiring requirements. This can cause them to hire even low-quality and lesser-matching talent for unfilled positions. If that is the case with your organization, you should consider hiring an RPO provider. While the service provider takes over all the key aspects of recruitment, your in-house HR team can take care of other key HR functions.

You can also hire an RPO partner as an extension of your in-house team. If your team is lacking in manpower, you can hire such a service. This means that you can place the accountability of hiring with the external partner.

Lack of Metrics

Lack of consistent metrics about your hires is another reason for considering offshore recruitment agencies. A business must keep track of the ROI on its activities in all departments. The recruitment process can never be an exception to this rule.

It is interesting that not many companies keep track of their recruitment metrics. RPO can fill this key gap by providing metrics that demonstrate whether your hiring is successful or not.

Inexperience

You may have a new firm, and your hiring manager may need some guidance. RPO can help in covering any gaps in your recruitment process. The offshore recruitment service partner can provide consulting services and help streamline the process.

There are even more reasons for considering RPO. As mentioned above, the current economic crisis has opened businesses to new situations and possibilities. RPO not only provides access to far better and more effective recruitment practices, tools, and resources, it is also a cost-effective recruiting solution in the long-term. It adds much greater value to your organization by helping hire the best-possible talent that may exist in both active and passive talent pool.

How to Choose an RPO Partner?

There are many offshore recruitment agencies providing different types and levels of RPO services. It is important to consider a number of factors before deciding which firm is best for your organization:

Size of the RPO Provider

Your organization’s size and recruitment needs determine whether you should hire a small, medium-sized, or large-sized RPO partner.

  • Many small RPO firms are regional, but they may recruit nationally. Many small providers specialize in specific areas only.
  • Medium-sized recruitment outsourcing companies may have a regional or national presence, but they can usually recruit globally. They can recruit from a wider range of areas.
  • Large RPO services have many similarities to medium-sized firms. They are usually different in that they are part of a major professional employer organization and may offer additional HR services besides RPO.

Cost Factor

You may want to consider the cost factor when hiring the services of an RPO firm. You will have to consider and compare the initial costs and the cost of sustaining their services and the long-term benefits to your organization. Typically, hiring high-quality RPO services involves decent initial costs. But they are recovered many times over in the long run.

The common cost models provided by RPO partners include the following:

  • Management Fee: The provider is paid a fee based on the fixed number of positions. This model usually works on a monthly basis. This fee may be adjusted based on the agreement or if there is an increase in the number of hires within a given period of time.
  • Cost Per Hire: As the name suggests, the offshore recruitment services will be paid against each candidate that gets successfully hired through them.
  • Management Fee Cum Cost Per Hire: This combines the models mentioned above. It provides you access to regular recruiting efforts, and you will have to pay a fee for each successful hire.
  • Cost Per Transaction: In this model, you will be required to pay for the completion of each process, such as screening, reference checks, or background checks. It can be based on an hourly rate, against, each process, or each successful hire, but you will be charged on a per-transaction basis.
  • Cost Per Slate: In this model, you will be required to pay your RPO partner for a fixed number of candidates that have been sourced, qualified, and sourced against each open position.

There are many more factors to consider when hiring an RPO partner. You should check the company background and their cultural fit with your organization.

There are many advantages of hiring the services of an RPO partner like QX RPO Solutions. You can determine the level of involvement and the type of services that they should provide. Your organization, its size, and hiring demands dictate most of these requirements. It is recommended to seek end-to-end recruitment services, as it offers the most benefits in the long-term. The ideal RPO solution can go beyond onboarding and can also help build high-quality talent pipelines for your future open positions as well.





WRITTEN BY
Alok Kumar   |   Content Marketing Manager

Recruitment Process Enthusiast | Content Marketing | Recruitment Advertising | Social Media Marketing | LinkedIn Marketing | Marketing Communication | Twitter Marketing



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